What delivery options to you offer?
We offer standard and expedited shipping options from Purolator, Canada Post and UPS where available. Not all locations are served by our expedited service. If you select the expedited delivery and it is not available at your location, we will contact you to confirm your order and standard delivery and refund any monies that were charged for the expedited delivery option.
What do you charge for delivery in Canada?
Our rate for standard delivery is at cost for orders under $149, however additional charges may apply for large orders or to destinations not easily served by our shipping partners. If additional delivery charges are due, we’ll contact you to confirm your order prior to fulfilling it. We also offer an expedited service which is charged at cost, again the same conditions apply for large orders or destinations not easily served by our shipping partners.
When can I expect my order?
We will process your order as quickly as possible.
Libeco linens are shipped from the mill in Belgium. Allow 8-10 business days before shipping.
Custom linens are made to order. Allow 10-12 business days before shipping.
Most orders, shipped with our standard delivery service, will arrive within 5-7 business days, though remote or difficult to reach locations may take longer. If the the order is shipped with our expedited service, it should arrive in 2-3 business days, depending on the exact location.
Do you deliver to the US?
No we do not deliver to the US at this time.